Contact Plagum
How can we help?
Send us a message about your account, a payment, a plagiarism or AI check, or a technical problem with the service.
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We’ve received your message. If you need to add more information, send another message or contact support at [email protected].
Contact support directly
Email is useful when you need to include account details, payment information or screenshots related to a technical issue.
Account & billing
For questions about access, packages, renewals, payments or account settings, include the email connected to your Plagum account.
Checks & reports
If a check failed or a report looks incomplete, tell us which type of check you ran and what happened.
Before you contact us
A few details can help us understand the issue faster.
Include the email connected to your account. Do not send your password, full payment-card number or card security code.
Tell us which page you were using, what you expected to happen and what happened instead. Screenshots can help when the issue is visual.
Mention whether the problem involved plagiarism checking or AI detection and include the relevant report or check details when available.
